Jen Smith brings more than 30 years of customer service, administrative, scheduling, and marketing experience to her role as Scheduler with Vadium Security. She plays an important role in keeping Vadium’s operations moving by coordinating employee rotations, filling open shifts, managing availability, and responding quickly to changing site and event coverage needs. Jen works closely with security personnel to manage shift swaps, availability updates, and urgent requests while maintaining clear and consistent communication. Known for her dedication and responsiveness, she focuses on fair shift distribution, proactive scheduling, and minimizing unnecessary overtime while helping ensure both employees and clients receive dependable support.